Fountain Blog
How the frontline actually hires.
Price the Work
What agentic software should cost. Software pricing has always described what software did. When software was a tool you installed,…
What Are the Best AI Tools for Staffing Agencies?
The AI tools best suited to staffing agencies and high-volume frontline employers in 2026 are generally platforms built to screen,…
What Does Generative AI in Recruiting Do for Frontline Hiring?
Generative AI has spread through frontline recruiting faster than it has changed hiring timelines. 67% of recruiters now use AI…
Workforce Planning Strategy Examples: 3 Scenarios and a Template You Can Use
A hiring plan built at the corporate average is wrong almost everywhere it lands. Unemployment ran from 1.8% to 16.9%…
How to Use AI Onboarding to Cut Time-to-Productivity for Frontline Workers
Frontline workers who describe their onboarding as “messy” are 9x more likely to plan their exit, according to the 2025…
The Hiring Metrics to Track and How Often to Report Them
Hiring teams collect more data than they did five years ago and still face unfilled shifts. In Korn Ferry’s 2025…
What Causes Employee Turnover? A Frontline Hiring Breakdown
Replacing a frontline worker costs about $7,000 on average, per Fountain’s Frontline Report 2025, or roughly 40% of their annual…
What Is Outsourcing and Why Do Companies Do It?
The global business process outsourcing market reached an estimated $328.4 billion in 2025 and is projected to approach $695.8 billion…
What is HR compliance?
HR compliance is the practice of keeping every hiring and employment decision aligned with the law wherever a company employs…
What Is AI Phone Screening? A Guide for High-Volume Frontline Hiring
A single shift-based role can draw hundreds or thousands of applicants, and the recruiter phone screen has long been the…
Sample Job Applicant Rejection Letters: 6 Templates for Every Hiring Stage
A rejection letter may be the final message a candidate receives from an employer, and some applicants receive no response…
What Are Best Practices for Communicating Open Shifts to Frontline Teams?
A shift opens at 2 p.m. for a 10 p.m. start. The manager covering it thumbs through a personal contact…
Best Practices for I-9 Compliance Across Hundreds of Locations in 2026
The I-9 mistakes that used to be a quick fix are now immediately fineable. On March 16, 2026, U.S. Immigration…
Analyzing Shifts in Labor Costs for Financial Planning: The Workforce Drivers That Move the Number
Analyzing shifts in labor costs for financial planning starts by sorting the causes into two buckets. Wage growth and benefit…
Predictive Scheduling Laws: Where They Apply in 2026 and What They Require
Philadelphia requires 9 hours between a closing shift and an opening shift and charges a flat $40 when the gap…
Seasonal Hiring Trends for 2026: Data and Strategy for Frontline Teams
Job seeker interest in seasonal work hit a multi-year high in the 2025 holiday season, the most recent complete one,…
Employee Retention in Retail: How to Keep the Workers You Hire
Frontline retail turnover runs about 60% a year, and replacing one of those workers costs roughly $7,000, per the 2025…
How to Reduce Application Time Costs: A Guide for Frontline Hiring Managers
Every open frontline role runs two clocks at once. One belongs to the candidate, who is deciding whether the form…