Sam · AI Retention
Hi, I'm Sam. I check in with every new hire and catch issues before they become exits.
From before day one to exit, I call your new hires at the seven moments that decide whether they stay. Your team gets what needs fixing, while there’s still time.
Results
What Sam delivers in the first month
16%
increase in day-one retention
62%
decrease in applicant attrition
EN/ES
check-ins run in English and Spanish
Fountain gives our recruitment team the bandwidth to invest in personalized one-on-one onboarding sessions with our partner drivers. This lets us set them up for success from day one.
Mayur Bommai, Co-Founder, Laundryheap
I call at the moments that matter and route the urgent ones to the right person, fast.
I make the calls. You get the signal.
Seven check-ins, before day one to exit.
I call every new hire at the moments that decide whether they stay: readiness, logistics, role clarity, belonging, manager relationship, commitment, and exit.
Real feedback, in their own words.
Each conversation becomes scores your team can compare across locations, satisfaction among them, next to what the person actually said.
Retention risks, surfaced early.
I flag who is at risk and what needs follow-up, while there’s still time to act.
Always on
Let your managers manage. I'll catch the churn.
Your new 24/7 retention agent
I check in on schedule, at any hour.
I hear what a manager's busy week misses.
I flag the risk while you can still do something about it.
Quick to start: choose your check-ins and I start calling.
Built for high-volume hiring
Staffing & outsourced services 
Sam vs. the old way. Why switch?
Most teams learn why a new hire left after they've gone. A manager's follow-up depends on the manager having time that week. I call every new hire at every check-in, and the answers come back in a form you can compare.
Cue reads what’s happening across your workforce and acts on it; Fountain runs the enterprise workflows underneath.
Meet your full AI frontline team
Frequently asked questions
What's the difference between Cue and the rest of the Fountain platform?
Fountain is the platform: five products that run sourcing, CRM, hiring, onboarding, and scheduling. Cue is the intelligence that runs across all five. Sam is one of the agents Cue runs, and he also works on his own.
Can Sam work with our existing HRIS or ATS?
Yes. He runs standalone or plugged into your stack. Check-in results land against the worker record your team already uses.
How does Sam decide who to escalate to, and can we set the rules?
You set them. You choose which check-ins run, what counts as urgent, and who each type of issue goes to. Sam follows those rules and logs every escalation.
What data does Sam need to get started?
Your new-hire list with start dates and a phone number. Choose your check-ins and he starts calling.
Which languages does Sam speak?
The current list is on the Help Center.
Enterprise ready by design
Permissions and access.
Granular, role-based control built from the start.
Auditability and handoffs.
Every action logged, every handoff traceable.
Governance aligned.
Sam operates inside the rules and budgets you set.
Security.
Isolated environments, zero-trust architecture.
Certificated and compliant
SOC 2
ISO 42001
GDPR