Sam · AI Retention
Hi, I'm Sam. I keep your best people from walking.
I check in with new hires at the moments that matter, Day 1, Day 7, Day 30, and catch the problems that turn into turnover, before they do.
Results
What Sam delivers in the first month
16%
increase in day-one retention
62%
decrease in applicant attrition
EN/ES
check-ins run in English and Spanish
Fountain gives our recruitment team the bandwidth to invest in personalized one-on-one onboarding sessions with our partner drivers. This lets us set them up for success from day one.
Mayur Bommai, Co-Founder, Laundryheap
See it in action
I call at the moments that matter and route the urgent ones to the right person, fast.
I make the calls. You get the signal.
Check-ins
Proactive voice check-ins
I call at Day 1, Day 7, Day 30, and at exit, so no one slips through the first month unheard.
Feedback
Real feedback, not just a survey
I collect structured scores and open answers in a natural conversation, then route the urgent ones to the right person fast.
Retention
Retention risks, surfaced early
I flag at-risk workers and show your team what needs follow-up, while there’s still time to act.
Always on
Let your managers manage. I'll catch the churn.
Your new 24/7 retention agent
I check in on schedule, at any hour, in the worker's language.
I hear what a quarterly survey misses.
I flag the risk while you can still do something about it.
Quick to spin up: set the check-in moments and I start calling.
Sam vs. the old way. Why switch?
A survey asks everyone once a quarter and hears from the few who answer. A manager 1:1 depends on the manager having time. I call every new hire on schedule, and the answers come back comparable.
Powered by Cue
Cue reads what’s happening across your workforce and acts on it; Fountain runs the enterprise workflows underneath.
Meet your full AI frontline team
Frequently asked questions
What's the difference between Cue and the rest of the Fountain platform?
Fountain is the platform: five products that run sourcing, CRM, hiring, onboarding, and scheduling. Cue is the intelligence that runs across all five. Sam is one of the agents Cue runs, and he also works on his own.
Can Sam work with our existing HRIS or ATS?
Yes. He runs standalone or plugged into your stack. Sam check-in results land against the worker record your team already uses.
How does Sam decide who to escalate to, and can we set the rules?
You set them. You choose the check-in moments, what counts as urgent, and who each type of issue routes to. Sam follows those rules and logs every escalation.
What data does Sam need to get started?
Your new-hire list with start dates and a phone number. Set the check-in moments and he starts calling.
When is Sam available?
Sam is coming soon. Join the early-access list to be the first to know when Sam is ready and see how AI retention can help you spot churn risks before they become exits.
Enterprise ready by design
Permissions and access.
Granular, role-based control built from the start.
Auditability and handoffs.
Every action logged, every handoff traceable.
Governance aligned.
Sam operates inside the rules and budgets you set.
Security.
Isolated environments, zero-trust architecture.
Certificated and compliant
SOC 2
ISO 42001
GDPR
