From ecommerce empires to local mom-and-pop shops, retail has undergone some of the most drastic operational changes in recent years.
Online orders, curbside pick-up, and experiential shopping comprise “omnichannel retail,” a new subset of the industry that calls for highly skilled workers and on-the-job technology training.
Customer service is at the heart of retail, and who you hire can directly impact your business and profits. Let Fountain help you find the right personalities to represent your brand in all corners of retail.
Think of Fountain as an extension of your own talent acquisition team. From our user-friendly platform built with powerful automation to our attentive Customer Support specialists and sourcing experts, Fountain is here to simplify and streamline your hiring process.
Our partnerships with other Human Resource Information Systems and our integrations with platforms like Indeed are just a few of the proof points that make Fountain the trusted source for high volume hiring.
Connect with applicants on the go with SMS-enabled job applications.
See how candidates answer on-the-spot or pre-recorded questions, providing insight into how they might interact with customers.
Use assessments to measure skills, aptitude, personality, and emotional intelligence to predict culture fit and job performance.
Cast a wider net for applicants during times of high demand, like holidays, and keep candidates engaged using the same personal touch you use with customers.
A retail customer surveyed their GMs and found that Fountain reduced their time spent on hiring by 50%. Before Fountain, their managers were spending 23 hours per week scheduling, communicating, interviewing, etc. With Fountain, it's down to 11 hours per week and GMs are now using that "found" time to grow the business.
A publicly traded ecommerce retail platform used Fountain’s automation and customized assessments to find the right applicants and engage them quickly, resulting in three times more applicants attending interviews and a decrease in time-to-hire from three weeks to just nine days.
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