Unwrap the world’s top high volume hiring solution
Fountain allows you to ‘click and collect’ quality retail workers, fast.
The world’s most sophisticated retail companies trust Fountain
The state of the retail industry today
From e-commerce empires to local mom-and-pop shops, the retail industry has experienced drastic operational changes in recent years.
Online orders, curbside pick-up, and experiential shopping comprise “omnichannel retail,” a new subset of the industry that requires highly skilled workers and on-the-job technology training.
Customer service is still at the heart of retail, and who you hire can directly impact your business and profits. Your applicants want to secure a job as quickly as you want to hire, so you need an applicant tracking system that will fast-track candidates through the funnel and deliver only quality candidates to the final stages.
With Fountain, find the right people to represent your brand in this dynamic industry.
Current challenges facing retail recruitment
High turnover
Frequent churn and seasonal spikes put additional strain on retail recruiters, creating uncertainty as to whether operations will be fully staffed when needed the most.
Lengthy hiring processes
Your applicants want to secure a job as quickly as you want to hire, so you need to be able to fast-track candidates through the funnel and deliver the most qualified candidates to the final stages.
Disjointed communication
In today’s mobile-first world, hiring teams need to keep candidates engaged, informed, and interested in the job, or risk losing them to competitors.
If you’re hiring in retail, you’re facing:
Steady employment demand during the past year, with department stores adding another 15,000 jobs in March 2023 (U.S. Bureau of Labor Statistics)
A nearly 4.5% quit rate in 2021 (a 35% jump from the previous year), which has left employers needing to replace staff in 2022 and beyond (U.S. Bureau of Labor Statistics)
How Fountain can help
Text-to-Apply
Connect with applicants on the go with SMS-enabled job applications.
Live and recorded video interviews
See how candidates answer on-the-spot or pre-recorded questions, providing insight into how they might interact with customers.
Easy assessments
Use assessments to measure skills, aptitude, personality, and emotional intelligence to predict culture fit and job performance.
Customization and personalization
Cast a wider net for applicants during times of high demand, like holidays, and keep candidates engaged using the same personal touch you use with customers.
We’ll take care of finding you candidates
Think of Fountain as an extension of your own talent acquisition team. From our user-friendly platform built with powerful automation to our attentive Customer Support specialists and sourcing experts, Fountain is here to simplify and streamline your hiring process.
Our partnerships with other Human Resource Information Systems and our integrations with platforms like Indeed are just a few of the proof points that make Fountain the trusted source for high volume hiring.
Example retail workflow
“Automation helps us reduce time-to-fill and drop-off rates, so we have less pressure from competitors.”
Stitch Fix: Increased applicants who pass background checks and show up on day one by 40%
Automation helps us reduce time-to-fill and drop-off rates, so we have less pressure from competitors.
Recruiting Coordinator Lead, Stitch Fix
Resources
Elevate your recruiting and hiring process with Fountain resources.