Introducing Fountain Agentic AI
The AI engine powering faster, smarter workforce execution
Fountain Agentic AI is the foundation of our Fountain Frontline OS, turning every product into a system that doesn’t just analyze or assist, but acts. It’s how we’ve operationalized AI across recruiting, onboarding, scheduling, and workforce management.
Agentic AI isn’t just a feature—it’s delivering measurable value for customers today.
What Fountain Agentic AI achieves for our customers
295%
70%
800+
AI that takes action, not just provides insight
Agentic AI at Fountain powers real outcomes across hiring, onboarding, scheduling, and retention. Unlike tools that simply suggest or analyze, our agents execute tasks in real time—keeping your operations moving without the manual lift.
Instead of just surfacing gaps, it fills shifts, reorders schedules, and messages candidates autonomously.
Built for high-volume hiring and frontline workforces
Embedded directly into your existing workflows
Takes action within your guidelines, without the guesswork
Backed by clear metrics and customer results
What is Agentic AI
Agentic AI refers to systems that can make context-aware decisions and trigger tasks based on goals and the rules you define. Unlike chatbots or passive dashboards, Fountain’s agents are designed to keep your teams productive by handling the repetitive, time-sensitive work automatically.
- Agents proactively handle workflows, not just one-off queries
- They operate continuously behind the scenes
- They reduce the need for human intervention in high-frequency tasks
AI Agents in Action: Use cases across the employee lifecycle
These agentic AI use cases support high-impact areas like candidate tracking, onboarding automation, and workforce scheduling.
Application submitted
Screen candidates instantly
AI agent screens and routes
Smart Routing
Interview scheduled autonomously
Self-updating Scheduling
Onboarding checklist triggered
Self-optimizing Onboarding
Shift scheduling initiated
Auto scheduling
Retention agent monitors and flags risk
Pulse Surveys Triggering Notifier
What Fountain Agentic AI is all about
What it is
Fountain’s Agentic OS is a unified platform powered by agentic AI: actionable artificial intelligence designed to reduce manual work and deliver faster results in hiring, onboarding, compliance, and shift scheduling.
- Built-in agents handle tasks like screening applicants, launching onboarding, filling shift gaps, and resolving support issues
- Modular architecture makes it easy to evolve products quickly, without complex rebuilds
- Copilot acts as a single interface to coordinate and trigger agent behavior across the full platform
Faster actions, fewer delays
Agents take immediate action on triggers, like scheduling shifts, sending messages, or launching onboarding, without waiting for human input.
Smarter workflows, out of the box
Pretrained agents handle key workflows end-to-end across hiring, scheduling, and retention. No setup complexity required.
Real-time adaptability
Agents react to availability, readiness, and risk signals, ensuring your workforce plan adjusts in real time.
Fountain Copilot
Your workforce AI orchestrator: Copilot acts as your AI-powered assistant for shift management, hiring, and onboarding coordination.
Copilot, part of our agentic AI suite, acts as the interface to manage automated workflows across hiring, onboarding, and shift scheduling. It coordinates workflows across the entire frontline worker lifecycle and acts as an always-on layer that executes and monitors processes behind the scenes—surfacing only what needs attention.
- Built-in agents handle tasks like screening applicants, launching onboarding, filling shift gaps, and resolving support issues
- Modular architecture makes it easy to evolve products quickly, without complex rebuilds
- Copilot acts as a single interface to coordinate and trigger agent behavior across the full platform
Responsible AI by design
Transparent. Auditable. Aligned with your standards: Fountain’s approach to AI includes built-in safeguards to ensure fairness, compliance, and explainability.
- Human-in-the-loop options at every key step
- Audit trails and decision logs
- Designed in accordance with EEOC, GDPR, and ISO 42001 frameworks
- Bias mitigation during model development and deployment
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Fairness check complete -
Bias scan run
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Human review added
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Data privacy verified
Let’s see Agentic AI for Workforce Management in action
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