Fountain Blog
How the frontline actually hires.
Customer Zero
In 2006, Amazon opened the infrastructure it had built for its own stores and called it AWS. Customers bought it…
From Operator to Conductor
The job that replaces the job. Spend a day with a frontline operations manager and count the tools. An applicant…
When Candidates Use AI Too: How Frontline Screening Has to Change
Candidates now use AI as readily as employers do. The same tools tailor resumes, draft interview answers, and submit applications…
What Is a Split Shift? How to Staff Two Peak Periods Without Burning Out Frontline Teams
Restaurants, retailers, and delivery teams face the same staffing shape every day: a lunch rush, a quiet afternoon, and a…
No-Call/No-Show: How to Cover the Shift and Prevent the Next One
The 6 a.m. opener hasn’t walked in, hasn’t called, and isn’t answering texts. The manager has a line forming and…
Caregiver Recruitment: How to Hire Home Care and Senior Living Staff
Demand for caregivers is outpacing the workforce that fills the roles. The BLS projects 18% employment growth for home health…
The Biggest Mistakes IT Leaders Make When Planning an HR Digital Transformation
HR, a human-focused industry by definition, is increasingly finding itself spearheading digital transformation within their organizations. Whether it is using…
How Can HR & Staffing Teams Cope With CA AB5?
As we discussed in a previous post, CA AB5 is having a drastic impact on the gig economy in California.…
AB5: The Implications, Impact and Exceptions
The definition of “independent contractor” has been a bone of contention as the so-called “gig economy” has taken shape. One…
7 Festive Subject Lines to Replace Traditional, Boring Outreach
The holidays are a wonderful time to reflect on the growth you’ve made throughout and identify areas of improvement. When…
5 Tenets of Successful High-Volume Recruiting
High-volume recruitment presents a completely different set of challenges from those found in traditional corporate recruiting. While the roles traditionally…
A Few Considerations When You Are In a Hiring Freeze
At one time or another in your recruiting career, you’ve probably experienced a hiring freeze. There are a variety of…
High-volume Hiring: 5 Ways to Add Diversity Into Your Search Process
In a recent webinar on how to eliminate bias in your hiring process, diversity and inclusion expert Joelle Allen talks…
Part 3 of 3: Application & Hiring Trends in the Service Sector
This is part three of a three-part series detailing the 2020 application and hiring trends for companies in the service…
Beyond Automation: Digital Transformation with Multi-Cloud and SSO
Digital transformation goes beyond automation and beyond one department. It’s a company-wide initiative. In the past few years we’ve seen…
Talent Pools vs Talent Pipelines (And Why You Need Both)
You have likely heard these terms, talent pool and talent pipeline, used often and sometimes even interchangeably. But are they…
3 Ways to Prevent Candidate Ghosting
Why does it feel like the best candidates are always the ones that leave you hanging? It’s missing out on the…
New Enhancements to the Fountain Platform
Fountain’s newest software release delivers new features and platform enhancements to help the world get back to work. In the…