Aug 31 2023
How companies can use AI to improve the hiring of hourly workers
Can’t get enough AI buzz? You’re in the right place. While others might be sick of reading and hearing about artificial intelligence, we at Fountain are not, particularly when it comes to AI for hiring! And we have the use cases to prove why this scuttlebutt-producing tech is taking the high volume recruitment world by storm.
We present real-life examples of companies just like yours that have used artificial intelligence to hire smarter, faster, and more efficiently. Grab a refill of coffee, pull up a chair, and join us as we uncover the game-changing results from AI you probably never thought were possible.
What is conversational AI?
But first, let’s take a step back to grasp the fundamentals of conversational AI.
Conversational AI is the use of artificial intelligence to engage in conversation with humans. Responses are created based on natural language processing (NLP), a technology that allows computers to understand and process human language.
This type of AI typically is represented through chatbots, which tend to pop up in the bottom corners of various websites. These chatbots make themselves available to answer frequently asked questions and direct users to the right contact information should they be unable to address more involved queries.
Conversational AI has been deployed in the customer service industry for years, allowing AI to handle questions and issues that don’t require human involvement. As a result, customer service representatives can devote their time to more complicated issues.
Why use AI for hiring?
AI for hiring can be just as efficient in saving recruiters’ time by taking over tasks that historically have taken way too much time, slowing down the entire process for both recruiters and candidates.
But with AI for hiring, hiring teams can infuse automation into the process to fast-track candidates through the funnel, decrease time-to-hire, and increase the number of candidates they’re able to hire within a specific timeframe.
Fountain AI, for example, helped one of our delivery customers slash time-to-hire by 95%, with the average time to source and hire an applicant taking just 8 minutes. As a result, this customer increased their hiring rate by 125%. But more on that later…
AI for hiring can be a helpful assistant for uncomplicated tasks, but human judgment is still imperative to making final decisions and should always be a part of the process.
How is conversational AI used for recruiting and hiring?
Now that we know the benefits AI can bring to the hiring process, let’s explore the intricate ways this technology can help recruiting teams achieve their hiring goals, faster.
And AI for hiring isn’t just a viable solution for big companies. Organizations of all sizes can implement conversational AI into their hiring workflows. The only requirement? Knowing how to take advantage of its abilities.
7 use cases for AI in hiring
Here, we explore how AI can be applied to real-world scenarios and the benefits those actions can have for everyone involved in the hiring funnel. Plus, we toss in some examples of our own customers’ successes using AI for hiring!
1. Automated job posting
Companies that hire high volumes of workers don’t always have time to post job openings, one at a time, to multiple job boards. Instead, recruiters can use AI to post to more than one online job board with the click of a button.
2. Candidate sourcing
The ability to advertise your openings in more places (thanks to AI) also expands your reach to applicant pools you may not have been able to access before. AI can search and analyze multiple online sources, including job boards, social media platforms, and professional networks, to identify potential candidates who meet job-specific requirements.
Learn how combining AI for hiring with an AI-capable ATS is a win for the hourly hiring game.
3. Pre-employment assessments
AI-powered assessments can evaluate candidates’ skills, aptitude, and cultural fit through online tests or simulations, providing valuable insights to aid in the selection process.
4. Interview scheduling
Whether through calendar integrations or automated conversations with chatbots, candidates can schedule their own interviews with a few clicks, and without having to involve recruiters.
5. Chatbots for candidate queries
AI-powered chatbots can engage with candidates, answer frequently asked questions, provide information about the company and the hiring process, and assist with scheduling interviews.
6. Onboarding assistance
AI’s abilities don’t stop once a candidate is hired. AI tools can provide personalized training modules or resources to new hires, enabling them to quickly adapt to their roles and enhancing their productivity.
7. Post-hiring feedback analysis
Once candidates are hired, hiring managers should query their staff to glean AI’s effectiveness in getting candidates through the funnel seamlessly, swiftly, and fairly. This feedback can inform tweaks to the process to allow for continual updates to craft the ideal hiring solution for your business.
Ethical considerations in AI hiring
Despite AI’s potential to revolutionize hiring and recruitment processes, it’s imperative to adopt AI for hiring in an ethical and responsible manner to ensure fairness, transparency, and compliance with legal and regulatory frameworks.
To do this, companies need to establish data management and privacy guidelines, implement human oversight and intervention, and perform regular monitoring and auditing to ensure AI practices comply with laws and regulations.
For more ways to incorporate AI ethically and responsibly, click here to access our AI Toolkit.
How Fountain AI can help
Fountain AI is Fountain’s solution to hiring even faster and more seamlessly than with a traditional ATS. With Fountain AI, candidates can get timely answers to common application questions, upload documents, and complete assessments, all without involving a recruiter. This opens up worlds of time for recruiters, who no longer need to lend a manual hand to these time-consuming processes.
So far, some of our customers have hired in as little as 8 minutes and have seen hire rate increases of up to 125% with Fountain AI.
Eager to learn more about AI in hiring?
If you’re ready to start exploring how AI can radically transform your organization’s hiring process, click here to read our e-book, Master the Hourly Hiring Game with the AI Toolkit.
