Motivating the Remote Workforce at Scale

Motivating the Remote Workforce at Scale

Human Resources leaders have been dealt a difficult question in 2020: How do we keep our contributors motivated, engaged, and happy, without an office environment? 

It’s a tough question to answer. We’re living in the most unique time this decade and no one really knows how or when the pandemic will end. As a leader of your organization, you’re put in a tough position. You have to simultaneously balance the wellbeing of your contributors, while also ensuring your team is maximizing its efficiency. 

With that in mind, here are 3 tips to help you motivate your remote workforce at scale: 

  1. Communicate clear expectations 

Outside factors causing stress in the workplace is more prevalent than ever before. Take away all the financial and job security worries that have come with the pandemic and you’re still left with the concern for you and your family’s well-being. With that being the case, it’s crucial that you eliminate unnecessary stressors. 

According to a study conducted by ComPsych, a leading provider of employee assistance programs, unclear job expectations are the top source of workplace stress. 

The expectations of each position have to be made transparent from the start. Whether it’s the job description, onboarding sessions, or post-hire interactions, each contributor should have a clear understanding of what is being expected of them. 

  1. Conduct surveys to determine pain points 

No one knows the unique pain points of remote work, for your company, better than your contributors. One of the quickest ways to engage with your team is through surveys. 

It’s as simple as a pulse check on your team once or twice a quarter. You won’t always receive actionable feedback, but a “how are you doing?” check-in has a lasting impact. 

Sometimes people just want their voices heard. Implementing a quarterly survey will give you key insights your organization needs, while also engaging with the members of your organization.


  1. Invest in new technologies

Now is the time to try new tools and technologies geared towards employee engagement. There are a variety of reasonably priced tools available to help with employee engagement, such as Lattice, CultureAmp, 15Five, and many more. 

It is an innate truth that the more engaged an employee is, the harder they work. Higher levels of engagement lead to an increase in productivity, which will, in turn, lead to positive business outcomes.