Enhancing High-Volume Hiring With These Communication Tools

Author Sean Behr Date Oct 28 2020

Talent acquisition is all about the hunt–attracting and finding the perfect candidates that have the exact set of skills for the role, as well as culture fit. This process can sometimes take several weeks or months from sourcing to screening and hiring. High-volume recruiting, on the other hand, is all about speed, scale, and hiring en masse. This year, these fluctuations in hiring have become all too familiar, and the best way to overcome these challenges is the right technology. 

One of the most important components of high-volume hiring is communication, which can also be the most time-consuming. Luckily, it’s also the easiest to automate. Below are the new communication tools that recruiting teams are incorporating to save time, money, and enhance their high-volume hiring strategy.


When was the last time you screened a phone call from a number you didn’t recognize? Don’t worry, 90% of people receiving a phone call from a number they don’t know do the same thing. Hanging up the phone and making the switch to texting candidates saves hours of dialing numbers, leaving voicemails, and hoping for a call back. With Fountain, all text communications are done within the platform, and messages can be sent in bulk to candidates in the same location, position, or hiring stage. Text messages also have much stronger open rates at 99%, while email open rates are 37%.


A chatbot can be a true workhorse that not only sources and screens candidates, but can help drive conversion. Whether a person arrives to your website directly or from a job board, a chatbot powered by machine learning and natural language processing will instantly engage them. Available 24/7 on desktop or mobile, the chatbot can answer questions, provide information, and engage with online visitors, ultimately converting them to interested candidates. By enabling chat, brands can boost conversion by engaging with interested candidates before, during, and after the application process.

When it comes to high-volume recruiting, the biggest pain point isn’t competition, it’s time. By incorporating these tools into your recruiting technology landscape, recruiters can focus on finding talent to fill roles, with peace of mind that candidates in the hiring funnel are being engaged.


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About the Author

Chief Executive Officer

Sean Behr

Sean Behr is the CEO at Fountain and has served in leadership roles at STRATIM (acquired by KAR), Adap.tv (acquired by AOL), and Shopping.com (acquired by Ebay). Behr also advises, mentors, and invests in entrepreneurs and early-stage companies.