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  • Solutions
    Cue One prompt. Everything moves Get started →

    Products

    • Source24/7 agentic sourcing
    • CRMRehire who you already know
    • ATSApply to offer, automated
    • OnboardingDay-one ready, every time
    • Shift & SchedulingFill every shift before it gaps

    Voice Talent Agents

    • Anna - AI RecruiterScreens candidates while you sleep
    • Emma - AI 24/7 SupportEvery form, before day one
    • Sam - AI SatisfactionEngage. Retain. Repeat

    Frontline Superintelligence

    Cue doesn't just report and suggest — it sees the situation, makes the call, and runs the work itself, across the entire frontline lifecycle.

    • Source & screen applicants 24/7
    • Hire and send offers automatically
    • Onboard new hires day-one ready
    • Fill every shift before it gaps
    • Re-engage and retain your workforce
    Learn more →
  • Use Cases
    QSR & Food Services Retail Delivery & Logistics Outsourced Services

    By Industry

    • Retail
    • Manufacturing
    • Logistics
    • Hospitality
    • Healthcare
    • Delivery
    • Food and Beverage
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    • Private Equity Firms

    By Role

    • CHRO
    • DEIB
    • Hiring Managers
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    • Operations
    • Recruiters
    • Talent Acquisition
  • Resources
    Blog Customer Stories
    Ebooks & White Papers

    CompareAI GlossaryData Sheets
    Employee Onboarding
    Oct 6, 2026 Salim Jernite

    How Shift Differential Pay Works, How It Affects Overtime, and How to Fill Hard Shifts

    When night, weekend, and holiday shifts go uncovered, employers often fill them by extending people already on the schedule, which…

    Read
    Employee Onboarding
    Oct 6, 2026 Salim Jernite

    Child Labor Laws: How to Apply Age-Based Work Rules Across Locations

    Federal child labor enforcement is rising. The Department of Labor’s Wage and Hour Division assessed $37,215,327 in child labor civil…

    Read
    Candidate Experience
    Oct 6, 2026 Salim Jernite

    The Credentialing Process: How to Verify Licenses and Certifications for Frontline Hiring

    Filling a CNA or security officer opening in days and confirming the hire is legally allowed to do the job…

    Read
  • Company
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    Why Fountain

    As your trusted partner in frontline workforce management, Fountain makes every process smarter, faster, and simpler. See how we can help you exceed your hiring goals, one offer at a time.

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Fountain Candidate AI Agent

AI that speaks your hiring language

Deliver 24/7 candidate support via SMS and chat—customized to your brand and workflows.

Get Started

Why Candidate AI Agent?

candidate-ai-desktop

Candidate AI Agent gives applicants instant answers, personalized guidance, and around-the-clock support—so your team can focus on higher-impact hiring work.

  • Responds instantly — 24/7 support across SMS and web chat
  • Tailored to your hiring process and delivers answers based on your company’s jobs, FAQs, and workflows.
  • Context-aware conversations that knows where each candidate is in the process
  • Builds candidate confidence with clear, conversational guidance at every step
candidate-ai-mobile-2

An AI support agent, built for hiring

Candidate AI Agent isn’t just another chatbot. It’s trained on your hiring FAQs, embedded directly into your candidate experience, and runs across web, text, and messaging apps. It doesn’t just respond—it adapts, routes, and guides based on where each applicant is in the process.

Learn More
candidate-ai-mobile

An AI support agent, built for hiring

Once activated, Candidate AI Agent runs across your candidate touchpoints—SMS, chat, and WhatsApp—answering questions, providing status updates, and directing applicants using your unique workflows. It’s fully configurable and comes with analytics to track performance.

See it in action

Live across SMS, chat, and WhatsApp

Trained on your company’s hiring knowledge

Answers personalized to candidate stage

Fully branded and configurable to your voice

Routes sensitive queries to human recruiters

Analytics dashboard tracks usage and performance

Voices driving frontline success

“It cut our candidate questions in half—and let our team focus on hiring, not answering texts.”

– Talent Operations Lead, Healthcare Company

What makes it different

Agentic AI

Built on GPT-4

for faster, more accurate responses

Designed for hourly

Understands where

candidates are in the process

Configurable

Configurable

with your hiring FAQs and workflows

Flexible Logic

Integrated with Fountain Hire

for real-time accuracy

Support Team

Routes complex queries

to recruiters automatically

Data Driven Insights

Analytics

reveal trends and optimize engagement

Real results from real conversations

50%+

reduction in candidate support tickets

90%

response accuracy

<3

second reply time

pexelscafe

Where CAI Agent works best in your hiring process

  • Automate responses to repetitive candidate questions and reduce recruiter workload
  • Deliver instant, accurate answers across chat, SMS, and WhatsApp to improve completion rates
  • Guide applicants through next steps based on their stage in the hiring process
Get a tailored demo for your use case
Business meeting, portrait and woman writing with team for planning, strategy and marketing idea in office. Design, collaboration and face of designer with notes for group project, vision and mission

How it works

Candidate AI Agent works with your existing hiring stack. It pulls from your company knowledge base, responds instantly across multiple channels, and routes escalations to your team. It’s fully encrypted and never stores sensitive candidate data.

Voices driving frontline success

“Candidate AI Agent gave us back hours each week—and helped candidates feel supported every step of the way.”

– People Experience Manager, National QSR Chain

Explore integration partners

Our partnerships with other Human Resource Information Systems and integrations with platforms like Indeed are just a few of the proof points that make Fountain the trusted source for high volume hiring.

View all
Accurate Background
ADP Workforce Vantage
Equifax
Indeed
SAP
Testlify
UKG
Workday
security

Trust by design

Fountain adheres to rigorous security protocols, compliance frameworks, and data governance standards — ensuring your candidate and company data is always safeguarded.

  • Encrypted communications across all channels
  • GDPR and CCPA compliant
  • No PII stored in the model
  • Full audit trail of all interactions
  • Control over content and tone
View our Trust & Security Report

Give every applicant a helpful, on-brand experience with Candidate AI Agent

Use your work email
Include country code if outside the U.S.
Your role or function at the company
Choose the region that best matches your operations

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Fountain

Fountain is the AI-powered Superintelligence that sources, hires, and runs your frontline operations across every location, 24/7.

G2 High Performer Fall 2023 Software Suggest High Performer

2026 · All Rights Reserved © Fountain (Onboard IQ)

  • Cue: One prompt. Everything moves
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