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Dispatcher - New Orleans

Description

Large dropoff logo full color cropped

Company Overview

Dropoff provides reliable same-day delivery to enable businesses to meet rising customer expectations. National leaders in healthcare, retail and industrial partner with us to fulfill customer needs using our technology platform, professional drivers and proactive customer service. We are transforming the same-day delivery experience which is expected to be a $30 billion dollar business by 2025 in the United States. Rated as one of the best places to work in Austin, TX by the Austin American-Statesman and a proud recipient of Inc 5000’s Fastest Growing Private Companies in America, our sophisticated logistics platform allows enterprise businesses to gain visibility into their deliveries, improving customer experience and streamlining operations. 

For more information about how Dropoff is shaping the future of same-day delivery, visit https://www.dropoff.com

About the Opportunity

Searching for your next challenge? We are looking for a Dispatcher in New Orleans, LA.

This position is located in the Dropoff office in the New Orleans area with a work schedule of Monday/Tuesday: 3pm - 11pm; Friday: 3pm-7pm; Saturday/Sunday: 7am-7pm.  

Responsibilities

  • Dispatch delivery in assigned markets creating efficient routes given driver schedules, customer needs and service level due times.

  • Provide direct, efficient communication and immediate feedback to drivers and customer service representatives.

  • Achieve on time delivery metrics of 90%+ for all markets assigned.

  • Provide positive, ongoing feedback to General Managers and City Managers regarding driver supply needs and performance of specific drivers.

  • Learn your market(s) ensuring a full comprehensive knowledge of clients, drivers and specific needs of the market.

  • Be available to work assigned shift work, with flexibility to work through shift changes as needed including early and late shifts, and weekends.

Skills & Experience

  • Strong communication & interpersonal skills

  • Responsible and dependable

  • Demonstrated ability to adapt to master new software technologies and eager to learn and adapt to changing market conditions

  • Demonstrated ability to run operationally efficient projects and teams

  • True passion for logistics and the execution of rigorous business practices

  • Google Office Suite knowledge

Dropoff Benefits

  • Stock options (every employee  is an owner in the company)

  • Great Healthcare Plan for you and your dependents (we help you out with the cost!)

  • Paid Time Off (work/life balance is important to us!) 

  • Culture (We are an inclusive team who celebrates our unique talents) 

  • Room to grow your career (we encourage internal career progression and are proud to see our team members take on new roles!) 

Dropoff is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.


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